For agents that are down right now

Your AI agent stopped responding. Let’s get it working again — without losing your data.

Emergency diagnosis and repair for OpenClaw, custom AI agents, and automation bots: crash loops, silent failures, and broken integrations. Most causes are found within hours, not days.

agent-gateway.log
degraded
02:11:39[WARN]agent exited with code 78
02:11:46[ERROR]invalid config: unrecognized key
02:11:50[WARN]restart loop detected
02:12:08[WARN]credential migration required
14:02:10[OK]configuration repaired
14:02:14[OK]credentials verified
14:02:17[OK]agent responding normally
< 24h Typical time from first message to a working agent
0 lost Zero data-loss policy — nothing is deleted or reset without asking
1 report Every fix comes with a plain-English note on what broke and why

Who you’re working with

FH
Farooque Hossain
Freelance web & AI infrastructure developer — 8+ years

Day to day, this is server administration, WordPress, and automation work — the same troubleshooting skill set now applied to keeping AI agents like OpenClaw running. Every fix in this service is done personally, not handed off to a support queue.

Sound familiar?

If any of this is happening to your AI agent or bot right now, it’s an emergency-support case.

Agent keeps crashing and restarting on its own
Bot stopped replying on Telegram, WhatsApp, Slack, or Discord
Dashboard shows “unavailable” even though the server is running
Errors like “invalid config” or “unrecognized key” in the logs
“Credential migration required” or authentication errors
It broke after a routine restart, update, or server reboot

How the fix happens

A live incident, handled in order — nothing gets reset or rebuilt as a first resort.

1

Tell us what’s happening

Describe the symptoms and, if possible, share read-only access to your logs or dashboard.

2

We diagnose the real cause

We trace the exact failure — config, credentials, a plugin, or the hosting setup — instead of guessing.

3

We fix it live

Repairs are made without restarting or rebuilding your agent unless it’s genuinely unavoidable, to protect your data.

4

We confirm it holds

We test real conversations across your actual channels — not just a status check — before calling it done.

5

We tell you how to prevent it

A short, plain-English note on the root cause and what to avoid so it doesn’t happen again.

What a real fix looks like

RECENT INCIDENT — RESOLVED

An AI agent built on OpenClaw went into a crash loop after a routine server restart. Messages stopped getting replies, and the team’s dashboard showed “unavailable” even though the server was technically running.

The actual cause was two layers deep: an outdated deployment script was silently rewriting the agent’s configuration file on every restart, and a credential store needed a migration that kept getting interrupted by the crash loop itself.

Both were fixed live, without restarting the container in a way that would have lost workspace data, chat history, or integrations. The agent was back to replying normally the same day.

Anonymized case, shared with permission. Specific systems and client details are withheld.

Proof of work

Specific incidents are shared with permission and with identifying details removed, out of respect for client confidentiality. For a broader look at past projects and direct client feedback:

Built to work with what you already have

No migration to a new platform required — the fix happens where your agent already lives.

OpenClaw Telegram bots WhatsApp bots Discord bots Slack bots Custom Node.js / Python agents n8n & Zapier workflows Docker deployments Hostinger / DigitalOcean / Contabo VPS

How access & guarantees work

Handing over server access during an emergency is stressful enough on its own — here’s exactly what to expect.

Diagnosis fee refunded in full if the cause isn’t identified
Scoped, temporary access only — never a request for full account ownership or domain transfers
A backup is taken before any change that touches your data or configuration
Credentials shared for the fix are used only for that fix and never stored afterward
NDA available on request before any access is shared
The emergency-fix fee is only due once you’ve confirmed it’s working — not before

Pricing

Transparent, fixed where possible — because emergencies are stressful enough without wondering what the bill will be.

Diagnosis $49

We find the exact cause and tell you exactly what it will take to fix it. If you go ahead with the fix, this fee is credited toward it.

Start with diagnosis
Stabilize & Monitor $99/mo

Ongoing health monitoring plus priority emergency response, so the next issue is caught before your customers notice.

Ask about monitoring

Common questions

Yes — a repeating crash loop is one of the most common cases. Usually the agent process is fine, but something in its configuration, credentials, or a plugin update is failing on startup. We trace the exact failure from the logs rather than guessing.

Yes, including config validation errors, credential/auth migration failures, plugin conflicts, and deployment-wrapper issues on hosts like Hostinger’s 1-Click App. We also work with custom-built agents and most self-hosted bot frameworks.

Most cases get a first response within a few hours, and most single-issue fixes are completed within 24 hours of starting the diagnosis. Complex or multi-layered incidents may take longer — you’ll be told upfront, not left waiting.

No — protecting your existing data is the first priority. Backups are taken before any repair, restarts are avoided where possible, and nothing is reset or rebuilt from scratch unless there’s genuinely no safer option, which is always discussed with you first.

That’s the normal setup for this kind of work. Access to the server (SSH) or the hosting panel is usually all that’s needed to diagnose and fix the issue directly.

Yes — the Stabilize & Monitor plan adds regular health checks and priority response, so issues are caught early instead of turning into another emergency.

Diagnosis starts at $49, and most single-issue emergency fixes start from $150. More complex, multi-layered incidents are quoted after diagnosis so there are no surprises.

A short description of what’s happening, when it started, and what (if anything) changed recently — plus a way to access the server or logs, such as SSH or a hosting panel login.

Is your AI agent down right now?

Send a short description of what’s happening and how to reach your server or logs.

Typical first response within a few hours.